The Department of Education
Department of Education




Scheduled Change Window


The ICT Customer Service Centre is currently experiencing high call volumes relating to several email and authentication issues. Our technical teams are aware of the issues and working to restore normal services as quickly as possible.
24 Mar 2017

ICT have identified an issue when corporate email services are accessed via the Portal using the Safari browser on an Apple device. This issue has resulted in some sent emails not being delivered. ICT are working with Apple to resolve this issue.

Until this issue is resolved ICT recommends that Safari is not used to access email services via the Portal.
2 Mar 2017



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Focus 2017 – Directions for schools

Focus 2017
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Strategic plan

Strategic Plan for WA Public Schools 2016-2019
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School Leadership Strategy

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Portal Services


Welcome to your Department of Education Portal.

Scheduled maintenance window

The scheduled maintenance window for Department of Education online services occurs each week between 19:00 Thursday and 04:00 the next morning, local time. Departmental online services may not be available during scheduled maintenance windows.

Questions relating to the scheduled maintenance window should be directed to the ICT Customer Service Centre at customer.service.centre@education.wa.edu.au

The ICT Customer Service Centre is currently experiencing high call volumes relating to several email and authentication issues. Our technical teams are aware of the issues and working to restore normal services as quickly as possible.

ICT have identified an issue when corporate email services are accessed via the Portal using the Safari browser on an Apple device. This issue has resulted in some sent emails not being delivered. ICT are working with Apple to resolve this issue.

Until this issue is resolved ICT recommends that Safari is not used to access email services via the Portal.



Student Attendance Toolkit

Student Attendance Toolkit
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Prepare your property for bushfires
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Western suburbs schooling

Western suburbs schooling
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School Leaders’ Resource

School Leaders’ Resource
Operational Information.


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